Changelog

Visitors and agents can now attach files across the widget, email, WhatsApp, and SMS, backed by S3. Attachments carry across channels so a photo sent...

Visitors can now upload attachments from the widget, and they flow end-to-end across email, WhatsApp, SMS, and live chat. Files are served via signed...

The AI can now render curated product cards inline in the chat via a new show_product_cards tool. Cards survive refresh, persist to message metadata,...

Telegram as an inbox channel with agent alerts via a shared Boei Alerts bot. Sets up in a couple of clicks, keeps the deep link stable across...

Cleaner escalation to live chat: AI handoff summary on escalation, cancelable escalations that stay escalated on timeout, automatic reopening when the...

AI conversations auto-close when idle, outbound messages retry on failure, the AI escalations filter is tighter, and stuck (sending...) labels are...

Inbox now recognises form-relay emails and resolves the real lead contact, catches prefixed noreply senders, has a transactional allow-list with a...

Every AI action now has its own Logs button showing recent tool executions with query and URL previews. A friendly action card replaces the raw tool...

Run a saved suite of test conversations against your bot from the CLI or the tool logs view, with an AI judge scoring each run and pending review for...

The chatbot now stays more consistently on the languages your visitors write in and refuses off-topic questions more cleanly. Shallow-source...

Quick prompts render more cleanly, product cards flow as a carousel, popup navigation is preserved on sandboxed hosts, the user message pins in view,...

Chatbot avatars get a cropper with background colour picker, the widget header image preserves aspect ratio at 512 px instead of cropping to a square,...

Skills let you write prose playbooks with triggers, backed by new builtins (add_internal_note, send_email_external) and receptionist-friendly...

Language is now detected per conversation, the lead flow translates itself, and mid-chat language switches are supported. Widget labels, disclaimer,...

New Display and Actions rules let widgets fire on exit-intent, scroll depth, inactivity, and UTM page conditions. Includes a URL tester so you can...

AI Actions now log per action, and Skills (renamed from the old label) support per-tool approval gating so sensitive tools require your confirmation.

A new AI Coach on the Training tab investigates and answers your setup questions with 20 source-first tools, grounded in Boei's own help docs....

Ready-made templates for WooCommerce, Frankfurter (FX rates), LibreTranslate, and HubSpot upsert land in the tool marketplace this cycle.

Browse and install AI action templates from a new marketplace, including HubSpot upsert, WooCommerce order and subscription lookup, Frankfurter FX...

A flat SDK: Boei.open, Boei.close, Boei.isOpen, Boei.hideLauncher, Boei.showLauncher, Boei.ask. Supports name, email, phone, company, id, notes...