Updated website widget
The website chat has a refreshed design, with a Modern theme, more room for answers and clearer signs when the agent is reading or working on an action.
When suggested replies are enabled, the AI can offer useful choices that visitors can tap instead of typing. The full-page chat also has a simpler conversation-history sidebar. You can choose the theme and supported colours in your widget's design settings. Existing widgets keep their saved theme unless you change it.
For websites with their own development team, widget settings also support allowed domains and signed visitor identity. These controls help limit normal embedding and verify identity supplied by your own backend; ordinary form prefill remains separate.
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