See what your AI resolves and where it needs help
AI Insights connects conversations to useful outcomes: resolved questions, captured contacts, booked appointments and handoffs to your team.
See which topics come up most and which questions your agent could not answer. Open the matching conversations and add the missing knowledge directly, so you have a clear next step for improving your agent.
Open Insights and choose AI agent.
You can also export a filtered list of AI conversations for a closer review outside Boei. Use the conversation view and its export action to keep the selection focused on the period and records you need.
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