Choose where your forms collect customer details

Use a quote form on your website without asking the same questions in every messaging channel. Each form can now run on all channels or only the ones you select: website, API, WhatsApp, SMS, email or Telegram.

Website forms keep their visual layout. On other supported channels, the agent collects the missing details through questions in the conversation. Existing forms keep all channels unless you change them.

Open your AI agent's forms and use When and where to choose the channels.

Choose where a form runs and preview the website form. Example setup.