Help & FAQs

Common questions about Boei, troubleshooting tips, and how to contact support.
  • Contacting Support

    The fastest way to get help from the Boei team. How to get there: Open the Boei widget in the bottom right corner of any Boei page, or email...

  • Account Management

    Manage your Boei account: change your password, update your profile, switch your email, and configure account-level preferences. How to get there:...

  • Email Verification

    Verifying your email address unlocks sending features and improves deliverability of transcripts and lead notifications. How to get there: Click your...

  • Widget Not Showing

    If your Boei widget is not appearing on your website, work through this checklist. How to get there: Confirm the install on your live site, then...

  • Frequently Asked Questions

    Common questions about Boei and how it works. Languages What languages does Boei support? Boei supports any language. You can adjust every...