Insights

Understand how your AI agent and website widget are performing. Track conversations, resolutions, contacts, deals, and page-level outcomes.
  • AI Agent Insights

    See how your AI agent handles customer conversations, what it resolves, and what needs your attention. How to get there: Click Insights in the top...

  • Website Widget Insights

    See which website pages produce conversations, contacts, deals, and revenue. How to get there: Click Insights in the top menu. Select Website widget...

  • Date Ranges and Filters

    Choose the time period and scope for your Insights data. How to get there: Click Insights in the top menu, then use the controls at the top of the...

  • Widget Metrics

    Understand how visitors interact with your website widget: how many open it, which contact options they click, and which pages drive the most...

  • Dashboard

    Your home page shows a quick summary of your AI agent, contacts, and inbox activity. How to get there: Click the Boei logo or navigate to the home...

  • AI Agent Metrics

    Understand the key metrics your AI agent tracks across conversations, resolution, and business outcomes. How to get there: Click Insights in the top...

  • Insights Overview

    See how your AI agent and website widget are performing in one place. How to get there: Click Insights in the top menu. Two views Insights has two...

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