Analytics
Track widget and chatbot performance, understand visitor behavior, and measure conversation outcomes.
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Date Ranges and Filters
Narrow down the analytics view to the exact time period, widget, or channel you want to see. How to get there: Go to Analytics in the top menu → use...
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Widget Metrics
Understand how visitors interact with your contact widget: how many see it, how many open it, and which channels they pick. How to get there: Go to...
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Analytics Dashboard
See how your widget, chatbot, and channels are performing in one place. The dashboard surfaces the metrics that matter for lead capture and chatbot...
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Chatbot Metrics
Understand how your AI chatbot is performing: how many conversations it handled, how often it escalated to a human, and how many leads it produced....
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Analytics Overview
Track how your widgets and chatbots perform so you know what's working and what to improve. How to get there: Click Analytics in the top menu. What...
