Notifications

  • Customize Chatbot Transcript Emails

    You can change who receives chatbot transcript emails, edit the subject, and choose which parts of the conversation to include. You can also use your...

  • Notification rules

    Open Settings > Notifications to manage rules. Business, AI agent and team screens show the relevant rules from this same list. Clear the filters to...

  • Visitor Notifications

    When a new AI or live agent reply arrives, Boei makes sure the visitor notices, even if they're not actively looking at the chat. No configuration...

Powered by ProductLift