Identity
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Chat UI & Appearance
Customize how your chatbot looks and feels, including colors, conversation starters, and branding. How to get there: Go to Setup → Chatbot in the...
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Identity Settings
Set up your chatbot's name, avatar, business information, opening message, and language. These settings shape who your chatbot is and how it...
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Visitor File Attachments
Visitors can upload files (screenshots, PDFs, spreadsheets, etc.) directly in the chat widget. The AI sees the filename and type in its context, and...
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Pre-Chat Consent
Require visitors to agree to a disclaimer or consent text before they can start chatting. This is useful for GDPR compliance, HIPAA-adjacent...
