🚀 Updates

YouTube channels are now available as a helper option. Customers can open directly your YouTube channel.

You can now set business hours and hide specific helpers when you are offline.
This helps to reduce phone calls or Whatsapp messages when you are sleeping.

Videos are easier to understand than text, so I made this video to explain how it works:
https://youtu.be/tfhs9j8W864

Helpers are hidden when you are out of office. This comes from a UX perspective: it is annoying to click something, only to find out that it's not available.

This feature is the most upvoted one to date, thanks for your votes 😍

Tawk.to is a solution that supports live chat with your customers.

Boei can now be connected to Tawk.to. It is super simple!

This is how it will look like:

This guide will explain how to get it running.

Fixed issue with hide on pages. The bubble was hidden. But, the CTA message was not. This is now fixed and both are hidden.

It is now possible to select an icon for the link helper.
You can now even do it for all helpers!
I have added around 150 icons for you to choose from 😀

It is now possible to link to Facebook and LinkedIn groups using the helper options.

Clicking on the overlay (background fade) should also close the popup (now it only closes when the X is clicked which is confusing)

Book Like a Boss (BLaB) is a scheduling app to book appointments. Boei can now work together with BLaB. Boei is simply opening your scheduling page in BLaB 💪

Skype Chat integration is now available for all Boei users.

This is how it will look like:

BotStar enables you to design and build a chatbot for your business on Messenger and Website.
Boei can now be connected to BotStar. It is super simple!
This is how it will look like:

Also see the example bot on the Boei homepage 💪

This guide will explain how to get it running.

Quriobot can now be connected with Boei.
Customers can use Boei to open your bots.
You can select which bot you want to load or use your default one.

See also this page: https://app.boei.help/docs/1.0/quriobot

All widgets can now request the name of your customer along with the other information. This is optional.
The field can have any label which allows for international variations as well. The field can be inputted by browser suggestion to help your customers.

This is how the widget will look like:

Live Agent integration is now available.

Users can start a chat on Live Agent using Boei.

For installation, see: https://app.boei.help/docs/1.0/liveagent

You can now set the transparency of the Boei button in the settings.

Continually bots are now available via Boei!
Add a helper for your button and select the type "Continually".
When your customer clicks the new helper, Continually will open to start a conversation 💬

Some people would like to understand from which page a user comes.

For Example: Hey there we have a query for [boei_page_title] - [boei_page_url]

This is now available using variables. You can use this for SMS, WhatsApp, and Email.

See this page for more info: http://app.boei.help/docs/1.0/replace_variables

Widgets are now sharing page information in webhooks, Slack, and at the bottom of emails.

The SMS helper option is now available 😊

You can also add a preset text, where the customer can start with.

Froged chat integration is now available 👏

This feature request has been completed by: https://boei.productlift.dev/idea/14/dynamically-hide-boei

Starting this monday, you will get a weekly report in the mailbox with the stats from your buttons.

You can (un)subscribe for each button individually if you have more of them.

It is now possible to hide Boei dynamically without any coding.

In the button's configuration page you can find a new setting "Hide on pages". With this you can determine on which page you don't want to show Boei.

Example A
Setting: /pricing
Boei will not load on the page that is yourdomain.com/pricing

You can also use wildcards (*).

Example B
Setting: /pricing*
Boei will not load on pages yourdomain.com/pricingpage and yourdomain.com/pricing_v2?abc

Boei will also review the URL query (e.g. ?id=2).

Example C
Setting: *no_boei
Boei will not load on pages yourdomain.com/?id=2&no_boei and yourdomain.com/pricing?fb=yes&no_boei

Boom! The Discord helper is now available. You can use a Discord invite code to get users from Boei on your channel.

Also, see: https://app.boei.help/docs/1.0/discord

Next to shape, position, and color, you can now select the icon. There are several different styles available for your liking.

Also, if you don't like the icon, you can upload your image and use any icon you want.

This feature is now ready for all premium plan users.

This widget is now ready for all premium plan users!

Visitors can leave their phone number so you can call them back. They have an optional text field to let you know when they are available. The fields are set up as simple as possible to don't annoy the users with select boxes for dates and times.

As for all widgets, you can send the data to a Slack channel, an email, or a webhook. Also, all fields and text are fully customizable to your liking.As for all widgets, you can send the data to a Slack channel, an email or a webhook. Also, all fields and text is fully customizable to your liking.

It is now possible to use an image (e.g. your face) as the Boei button.
This is available in the Premium plan