Updates

When adding a custom HTML helper, the HTML field was limited to 255 characters.
This limit is too short for a proper HTML helper.
The limit has now been increased.

Fixed minor accessibility issues.

Boei now automatically uses your affiliate link for the small and discrete Boei branding (by-boei text when clicking the button) 🤑
You can enable this Boei branding and your affiliate link by ticking the checkbox button > whitelabel.

You can now configure Boei to auto close the call to action ⭐️

It is now possible to use the hide on pages feature to hide Boei on the homepage as well as other pages 💪

Get more sales with a custom message to customers that want to chat with you 📈
Boei now supports Markdown-formatted messages.

You can now display a Youtube video directly in Boei. When your customer clicks the helper, the video will auto start 🙌

You can now load a HTML page within Boei using an iframe. You can use this to display your product roadmap for example.

It is now possible to display custom HTML directly in Boei. When you click the helper, a widget shows next to Boei with your custom HTML. This can be a video, a message, an image, or anything else.

It is now possible to add your TikTok profile to the Boei menu 😀

Ever wanted to test different variants of your button.
But getting tired of manually copy-pasting button and helper settings?
Now you can copy Boei buttons!
All your button and helper settings will be copied 🥳

It is now possible to add up to 5 custom fields for the contact form widget. This can be used for items like order ID, company name, or any other information you want from your customers.

It is now possible to add up to 5 custom fields for the contact form widget. This can be used for items like order ID, company name, or any other information you want from your customers.

All widgets now display the name of the field when you receive an email 💪
The bug with the required comment field has been resolved.

Boei now has two new features that allow you to work with multiple users 🚀

Subaccounts / subusers
Subusers are commonly created to separate usage by team, product, customer, and more.
Each subuser has its own buttons, helpers, and stats, but it's still billed to the same main Boei account balance.
Administrators can manage the buttons of their subusers but the subuser can only manage their own.
If you don't want to restrict access but all work on the same buttons, you can look into the Collaborators feature.

👉 Read more: https://boei.help/docs/subusers-subaccounts

Collaborators
Collaborators feature in Boei is great if you are working together with multiple people on the same buttons and helpers. If you want to restrict access, you can look into the subusers feature.

👉 Read more: https://boei.help/docs/working-together-collaborators

Since our launch, Boei has relied on word of mouth to acquire new users and continue growing.

To thank everyone who continues to recommend Boei to their friends, coworkers, or followers, we have launched our Affiliate program!

Invite people to create an account through your link and you'll get a 33% commission for every payment they make, forever!  

Any Boei user can now apply to the program from their dashboard (see link in the menu) and start earning money from sharing Boei.

Let's continue growing together!

Youtube's new format for channels: youtube.com/c/[channel_name] is now also supported in Boei.

The Boei button and the close button now have an aria-label element added. This should improve accessibility for people that are using screen readers.

It is now possible to use Skype names that start with "live:".

We just published a fix for Jivochat. Previously, Boei and Jivochat were popping up together on the screen. The fix has been tested with several Jivochat button.
Hope that everything works great again for all of you 💪

Now it's possible to let users close the call to action with a small button. This close button can be enabled at the call to action settings.

Boei can now integrate with Jivochat.

This is how it will look like:

See the guide here: https://boei.help/docs/jivochat

Your customers can now contact you on WeChat via Boei 🥳

They can scan your WeChat QR Code and start chatting with you on WeChat.
It will work as follows: When the user clicks the WeChat option, he/she will see the QR code of WeChat that you have uploaded in Boei.
This way, customers can scan the QR code and start chatting with you 😀

This is how it will look like:

See how it works here:
https://app.boei.help/docs/1.0/wechat

Re-entering information already shared can be annoying.

A new feature is now available to prefill customer's email and name when they are using the widgets.

It works quite simple with just hidden input fields. You should add the hidden fields to your website and then load Boei regularly.

https://app.boei.help/docs/1.0/newsletter_signup#prefill

Some customer ticket-systems need to use a subject line. Inventing a subject line can be difficult so having a field in Boei populated with it works well.
It is now possible to optionally add a subject field in Boei's contact form widget.
Results are shared over Slack, Webhooks, and email.

While it may be a basic feature, I focused my time on delivering value with Boei. I manually helped customers that needed to change their email.
But the time has come! Now it is possible to change your name, email, and password yourself.

It is now possible to set the font and the font-size for Boei buttons.

This bug has now been fixed 💪

The issue was happening for users that have hidden the Boei button, but were still using the custom trigger open it.

Now all interactions are being tracked for these buttons (starting today).

Small update: Improved the design of the highlighted line next to helpers.

The Vietnamese social network Zalo is now available in Boei 💪

I am very happy to announce the new Feedback widget! 🥳
Capturing customer feedback is super easy and can now be done directly in Boei.

👉 More information can be found in this Twitter thread.

This is how it will look like:

Hope to hear your feedback 😀

YouTube channels are now available as a helper option. Customers can open directly your YouTube channel.

You can now set business hours and hide specific helpers when you are offline.
This helps to reduce phone calls or Whatsapp messages when you are sleeping.

Videos are easier to understand than text, so I made this video to explain how it works:
https://youtu.be/tfhs9j8W864

Helpers are hidden when you are out of office. This comes from a UX perspective: it is annoying to click something, only to find out that it's not available.

This feature is the most upvoted one to date, thanks for your votes 😍

Tawk.to is a solution that supports live chat with your customers.

Boei can now be connected to Tawk.to. It is super simple!

This is how it will look like:

This guide will explain how to get it running.

Fixed issue with hide on pages. The bubble was hidden. But, the CTA message was not. This is now fixed and both are hidden.

It is now possible to select an icon for the link helper.
You can now even do it for all helpers!
I have added around 150 icons for you to choose from 😀

It is now possible to link to Facebook and LinkedIn groups using the helper options.

Clicking on the overlay (background fade) should also close the popup (now it only closes when the X is clicked which is confusing)

Book Like a Boss (BLaB) is a scheduling app to book appointments. Boei can now work together with BLaB. Boei is simply opening your scheduling page in BLaB 💪

Skype Chat integration is now available for all Boei users.

This is how it will look like:

BotStar enables you to design and build a chatbot for your business on Messenger and Website.
Boei can now be connected to BotStar. It is super simple!
This is how it will look like:

Also see the example bot on the Boei homepage 💪

This guide will explain how to get it running.

Quriobot can now be connected with Boei.
Customers can use Boei to open your bots.
You can select which bot you want to load or use your default one.

See also this page: https://app.boei.help/docs/1.0/quriobot

All widgets can now request the name of your customer along with the other information. This is optional.
The field can have any label which allows for international variations as well. The field can be inputted by browser suggestion to help your customers.

This is how the widget will look like:

Live Agent integration is now available.

Users can start a chat on Live Agent using Boei.

For installation, see: https://app.boei.help/docs/1.0/liveagent

You can now set the transparency of the Boei button in the settings.

Continually bots are now available via Boei!
Add a helper for your button and select the type "Continually".
When your customer clicks the new helper, Continually will open to start a conversation 💬

Some people would like to understand from which page a user comes.

For Example: Hey there we have a query for [boei_page_title] - [boei_page_url]

This is now available using variables. You can use this for SMS, WhatsApp, and Email.

See this page for more info: http://app.boei.help/docs/1.0/replace_variables

Widgets are now sharing page information in webhooks, Slack, and at the bottom of emails.

The SMS helper option is now available 😊

You can also add a preset text, where the customer can start with.

Froged chat integration is now available 👏

This feature request has been completed by: https://boei.productlift.dev/idea/14/dynamically-hide-boei

Starting this monday, you will get a weekly report in the mailbox with the stats from your buttons.

You can (un)subscribe for each button individually if you have more of them.

It is now possible to hide Boei dynamically without any coding.

In the button's configuration page you can find a new setting "Hide on pages". With this you can determine on which page you don't want to show Boei.

Example A
Setting: /pricing
Boei will not load on the page that is yourdomain.com/pricing

You can also use wildcards (*).

Example B
Setting: /pricing*
Boei will not load on pages yourdomain.com/pricingpage and yourdomain.com/pricing_v2?abc

Boei will also review the URL query (e.g. ?id=2).

Example C
Setting: *no_boei
Boei will not load on pages yourdomain.com/?id=2&no_boei and yourdomain.com/pricing?fb=yes&no_boei

Boom! The Discord helper is now available. You can use a Discord invite code to get users from Boei on your channel.

Also, see: https://app.boei.help/docs/1.0/discord

Next to shape, position, and color, you can now select the icon. There are several different styles available for your liking.

Also, if you don't like the icon, you can upload your image and use any icon you want.

This feature is now ready for all premium plan users.

This widget is now ready for all premium plan users!

Visitors can leave their phone number so you can call them back. They have an optional text field to let you know when they are available. The fields are set up as simple as possible to don't annoy the users with select boxes for dates and times.

As for all widgets, you can send the data to a Slack channel, an email, or a webhook. Also, all fields and text are fully customizable to your liking.As for all widgets, you can send the data to a Slack channel, an email or a webhook. Also, all fields and text is fully customizable to your liking.

It is now possible to use an image (e.g. your face) as the Boei button.
This is available in the Premium plan

LinkedIn helper had been added. You can use a personal or company profile.

This is now available 💪

Webhooks do now share GDPR checkbox ("true" when checked) and timestamp.

You now have an optional field for contact forms and newsletter signups. With this field you can enable a required field for GDPR.

This is how it will look like:

Settings:

Newsletter signup form is now ready!

✅ All text is customizable
✉️ Send results to your email
💬 Send results to a Slack channel
🎣 Send results to a webhook (e.g. for Zapier)

Daily stats to see the number of interactions with your button

Presetting text is now ready for email subject, body, and WhatsApp message.

The user will see this as a predetermined text. Note that they are able to change it.

Contact form is ready!

Build-in contact form so visitors can ask questions without leaving the page.

✅ All text is customizable
✉️ Send results to your email
💬 Send results to a Slack channel
🎣 Send results to a webhook (e.g. for Zapier)

You can now open links in a new window.
This is an optionally setting per helper just at the bottom.