Latest changes and updates to Boei 🚀
"Innovation comes out of great human ingenuity and very personal passions."
17 Jan 22
Boei now has two new features that allow you to work with multiple users 🚀
Subaccounts / subusers
Subusers are commonly created to separate usage by team, product, customer, and more.
Each subuser has its own buttons, helpers, and stats, but it's still billed to the same main Boei account balance.
Administrators can manage the buttons of their subusers but the subuser can only manage their own.
If you don't want to restrict access but all work on the same buttons, you can look into the Collaborators feature.
👉 Read more: https://boei.help/docs/subusers-subaccounts
Collaborators feature in Boei is great if you are working together with multiple people on the same buttons and helpers. If you want to restrict access, you can look into the subusers feature.
16 Nov 21
Since our launch, Boei has relied on word of mouth to acquire new users and continue growing.
To thank everyone who continues to recommend Boei to their friends, coworkers, or followers, we have launched our Affiliate program!
Invite people to create an account through your link and you'll get a 33% commission for every payment they make, forever!
Any Boei user can now apply to the program from their dashboard (see link in the menu) and start earning money from sharing Boei.
Let's continue growing together!
19 Jul 21
Your customers can now contact you on WeChat via Boei 🥳
They can scan your WeChat QR Code and start chatting with you on WeChat.
It will work as follows: When the user clicks the WeChat option, he/she will see the QR code of WeChat that you have uploaded in Boei.
This way, customers can scan the QR code and start chatting with you 😀
This is how it will look like:
See how it works here:
27 Jun 21
Re-entering information already shared can be annoying.
A new feature is now available to prefill customer's email and name when they are using the widgets.
It works quite simple with just hidden input fields. You should add the hidden fields to your website and then load Boei regularly.
27 Jun 21
Some customer ticket-systems need to use a subject line. Inventing a subject line can be difficult so having a field in Boei populated with it works well.
It is now possible to optionally add a subject field in Boei's contact form widget.
Results are shared over Slack, Webhooks, and email.
12 Jun 21
This bug has now been fixed 💪
The issue was happening for users that have hidden the Boei button, but were still using the custom trigger open it.
Now all interactions are being tracked for these buttons (starting today).
30 Mar 21
You can now set business hours and hide specific helpers when you are offline.
This helps to reduce phone calls or Whatsapp messages when you are sleeping.
Videos are easier to understand than text, so I made this video to explain how it works:
Helpers are hidden when you are out of office. This comes from a UX perspective: it is annoying to click something, only to find out that it's not available.
This feature is the most upvoted one to date, thanks for your votes 😍
15 Feb 21
Clicking on the overlay (background fade) should also close the popup (now it only closes when the X is clicked which is confusing)
29 Dec 20
BotStar enables you to design and build a chatbot for your business on Messenger and Website.
Boei can now be connected to BotStar. It is super simple!
This is how it will look like:
Also see the example bot on the Boei homepage 💪
This guide will explain how to get it running.
05 Dec 20
All widgets can now request the name of your customer along with the other information. This is optional.
The field can have any label which allows for international variations as well. The field can be inputted by browser suggestion to help your customers.
This is how the widget will look like:
17 Nov 20
Some people would like to understand from which page a user comes.
For Example: Hey there we have a query for [boei_page_title] - [boei_page_url]
This is now available using variables. You can use this for SMS, WhatsApp, and Email.
See this page for more info: http://app.boei.help/docs/1.0/replace_variables
Widgets are now sharing page information in webhooks, Slack, and at the bottom of emails.
10 Nov 20
This feature request has been completed by: https://boei.productlift.dev/idea/14/dynamically-hide-boei
08 Nov 20
It is now possible to hide Boei dynamically without any coding.
In the button's configuration page you can find a new setting "Hide on pages". With this you can determine on which page you don't want to show Boei.
Boei will not load on the page that is yourdomain.com/pricing
You can also use wildcards (*).
Boei will not load on pages yourdomain.com/pricingpage and yourdomain.com/pricing_v2?abc
Boei will also review the URL query (e.g. ?id=2).
Boei will not load on pages yourdomain.com/?id=2&no_boei and yourdomain.com/pricing?fb=yes&no_boei
15 Sep 20
Next to shape, position, and color, you can now select the icon. There are several different styles available for your liking.
Also, if you don't like the icon, you can upload your image and use any icon you want.
This feature is now ready for all premium plan users.
15 Sep 20
This widget is now ready for all premium plan users!
Visitors can leave their phone number so you can call them back. They have an optional text field to let you know when they are available. The fields are set up as simple as possible to don't annoy the users with select boxes for dates and times.
As for all widgets, you can send the data to a Slack channel, an email, or a webhook. Also, all fields and text are fully customizable to your liking.As for all widgets, you can send the data to a Slack channel, an email or a webhook. Also, all fields and text is fully customizable to your liking.