Exact answers let you override the AI's response for specific questions. When a visitor asks something that closely matches your trigger question, the...
Tickets let you turn real agent replies into training data for your chatbot. When an agent replies to a conversation in the Inbox, that reply can be...
Train your chatbot with uploaded documents. Boei reads the text content and teaches it to your chatbot automatically. How to get there: Go to Setup...
Q&A lets you add question-and-answer pairs that your chatbot can draw from. Each entry covers one specific topic, making it very reliable for common...
Train your chatbot on your website content. Boei discovers pages on your site, lets you select which ones to train, and extracts the useful content...
Text snippets let you paste freeform text content that your chatbot should learn from. Use them for policies, procedures, service area details, or any...
Product training lets you feed your chatbot structured product information so it can answer customer questions about your catalog: pricing,...