Sources

  • Exact Answers Training

    Exact answers let you override the AI's response for specific questions. When a visitor asks something that closely matches your trigger question, the...

  • Tickets Training

    Tickets let you turn real agent replies into training data for your chatbot. When an agent replies to a conversation in the Inbox, that reply can be...

  • File Training

    Train your chatbot with uploaded documents. Boei reads the text content and teaches it to your chatbot automatically. How to get there: Go to Setup...

  • Q&A Training

    Q&A lets you add question-and-answer pairs that your chatbot can draw from. Each entry covers one specific topic, making it very reliable for common...

  • Website Training

    Train your chatbot on your website content. Boei discovers pages on your site, lets you select which ones to train, and extracts the useful content...

  • Text Snippets Training

    Text snippets let you paste freeform text content that your chatbot should learn from. Use them for policies, procedures, service area details, or any...

  • Product Training

    Product training lets you feed your chatbot structured product information so it can answer customer questions about your catalog: pricing,...