A freshness email means some website pages may have changed since your AI Agent last learned from them. It is a signal to check the pages, not proof...
Content tagging lets you organize your knowledge base with categories and automatically show visitors only the most relevant information based on...
Page credits measure stored training content. They are separate from the credits used for AI replies. Open Knowledge and expand Training space. This...
Open Knowledge. Websites, FAQ collections, products, conversations, individual files and written content are accessible from one list. Find a page or...
Use Insights → AI agent → Questions your agent could not answer to find unresolved customer questions. Open a question to inspect its conversation...
Auto-sync keeps trained website content up to date without a manual re-train. How to get there: Go to AI agents → select your chatbot → Knowledge...