Live Chat
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Live Chat
Let visitors talk to a real person when the AI isn't enough. Live chat connects your chatbot to your team so conversations can be handed off smoothly....
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Agent Assignment
When visitors need to speak with a live person, Boei needs to decide which team member should handle the conversation. This guide explains how to set...
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Skip AI Routing
Bypass the AI chatbot and route visitors directly to live chat with a human agent. How to get there: Go to Setup → Chatbot in the top menu → click...
