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Jack S.
For customer communication use.
General Variables
Defined in the panel
• Your email
• Your first name
• Your last name
• Your full name
• Your role
• Your business name
• Avatar
…
Entered in the field by the customer
• Customer email
• Customer name
• Customer phone
• Customer comment
• Subject
…
Dynamic Variables
• Date
• Time
• Date&Time
…
2 years ago
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Feature
2 years ago
I am not sure what your idea is here.
1 2 years ago Reply
Defined variables, data in the panel that can be used (custom field).
Inspiration: personalization mailing systems, livechat, form etc.
e.g.
https://www.mailerlite.com/help/how-to-use-variables-in-mailerlite
https://www.mailerlite.com/ultimate-guide-to-email-marketing/personalization
0 2 years ago Reply
@Jack S.: The example you shared makes sense for email newsletters because then you have a customer base where you can refer to. While Boei does not have this customer base, I don't know how this would work in practice for Boei. I like the thinking though.
1 2 years ago Reply
@Ruben:
When you submit the Form, this data is provided.
Could be reused in e-mail notification, chat etc.
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It would be nice to be able to use the data for returning customers.
It is a convenience both for them (you do not have to re-enter data in the form), but also for you (you know who you are talking to).
You probably need cookies? 🍪
0 2 years ago Reply
@Jack S.: You can already prefill some of the fields. See the bottom of this page: https://boei.help/docs/contact-form
Indeed, for returning customers, Boei could save it. But then this idea is more about that instead of variables from a CRM. Agree? (we should focus idea, otherwise nobody understands/votes on them :))
1 2 years ago Reply