Knowledge base / Search

👍 Gathering votes

Possibility to refer to the knowledge base, external links by the searched keywords.

Jack S.

2 years ago

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Ruben changed status to 👍 Gathering votes

2 years ago

Ruben changed status to Closed

2 years ago

Ruben

Thanks for your idea. I believe this is already possible using the Link-Helper. You can refer to any page you desire including knowledge bases 😀

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Ruben

@Jack S.: If you want a HelpShelf integration, then please make it specific. But typically any knowledge base can be linked to from Boei 😀

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Jack S.

@Ruben:

I am more concerned with being able to build a knowledge base within Boei.
But only in the form of Title / URL (+ tags/keywords)

So that someone can find an answer based on the title or keywords, without the need to write an e-mail or contact (self-help)

See:
https://easycaptures.com/fs/uploaded/1445/4830247831.jpg

In panel:
https://easycaptures.com/fs/uploaded/1445/6658531571.jpg
https://easycaptures.com/fs/uploaded/1445/0745951676.jpg

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Jack S.

For that would need to add bookmarks (URL).
And the ability to search them by title / tags.

https://easycaptures.com/fs/uploaded/1445/4830247831.jpg

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Ruben

@Jack S.: Ah ok, now I understand! Will push it forward. Will not be something easy, but if enough people like it we can consider it 😀

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5 votes
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Feature