Hide Call to Action if user already closed it before

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Jcmatoskx

Any chance to NOT display the Call to action / Auto trigger if the user has already closed it once?
Naturally we would like to use the call to action to bring attention, and I didn't notice this before, however the owner of the website mentioned it keeps appearing in every page even after closing it and it can become annoying, as this is an ecommerce website, where users open lots of different product pages and all of these pages have a lot of information.
I noticed there is an open option for closing it automatically https://feedback.boei.help/idea/close-the-call-to-action-automatically-q6fmLW
however I feel like closing it automatically is not the best solution to this?

I'm aware Boei does not use cookies, so would this be possible to achieve (not open Call To Action again after user already mentioned intent of closing it) and only reset/bring attention back after X amount of hours/days?
Would it be possible to track differently without cookies? By IP, device ID or browser session?
I notice Boei can tell the page where it is open at the moment, so another alternative option for it to not be so intrusive could be, to only display the Call to Action every few pages, such as only display after every 5 pages opened.

Right now the best solution I have found is to only display it after a long period of time such as 20 seconds so it only appears to users that spend a longer amount of time in the page

2 years ago

Activity
Ruben changed status to Closed

2 years ago

Ruben

Hi Jcmatoskx, I have thought about it, but I don't see any option without saving a cookie. The Boei script is being saved in the client's browser for faster loading (for 15mins), so the script does not know if it is the first time or second time without saving a cookie.

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Jcmatoskx

I can understand! Thanks for the update 😀

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