Close the Call to Action automatically

💪 Added
Ruben

Option for the Call to action / Auto trigger to automatically disappear after x seconds. The auto-close on the CTA message would be great. On mobile, it takes up quite a lot of real estate and if someone doesn't actually want to contact, they have to open up the Boei menu and those it down again to remove it. Having it close automatically removes that annoyance and is actually another event to grab the visitors attention to the contact us icon.

2 years ago

Ruben

You can now configure Boei to auto close the call to action ⭐️

0    1 year ago    Reply

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Jcmatoskx

awesoooooooooome!!!!!!!!!!!!!!!!!!!!!!

0    1 year ago    Reply

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Dan

Awesome! 🎉 💪 💣 💥 🔥 😎 🙌 🤠😍💯🤘

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Ruben changed status to 💪 Added

1 year ago

Dan

Until this is implemented I'm using a short script.

'10' is the number of seconds after which to hide the CTA. Change to suit your needs. Make sure it's more than the delay time! 😉

jQuery version:
<script>
setTimeout(() => {
$("#boei_trigger_message").hide()
}, 10 * 1000);
</script>

Vanilla JS (non-jQuery) version:
<script>
setTimeout(() => {
document.querySelector("#boei_trigger_message").style.display = 'none';
}, 10 * 1000);
</script>

1    2 years ago    Reply

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Dan

Big +1 for auto-hiding after X seconds! 🙌

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Grzegorz

that would be great!

0    2 years ago    Reply

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Jcmatoskx

Any chance to NOT display the Call to action / Auto trigger if the user has already closed it once?
Naturally we would like to use the call to action to bring attention, and I didn't notice this before, however the owner of the website mentions it keeps appearing in every page even after closing it and it can become annoying, as this is an ecommerce website, where users open lots of different product pages and all of these pages have a lot of information.
I feel like closing it automatically is not the best solution to this, should I open a new feature request?

I'm aware Boei does not use cookies, so would this be possible to achieve (not open Call To Action again after user already mentioned intent of closing it) and only reset/bring attention back after X amount of hours/days?
Would it be possible to track differently without cookies? By IP, device ID or browser session?
I notice Boei can tell the page where it is open at the moment, so another alternative option for it to not be so intrusive could be, to only display the Call to Action every few pages, such as only display after every 5 pages opened.

Right now the best solution I have found is to only display it after a long period of time such as 20 seconds so it only appears to users that spend a longer amount of time in the page

1    2 years ago    Reply

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Ruben

Unfortunately, I don't see an option to "remember" that people have seen it without setting a cookie.
Boei caches the code for 15mins in the customer's browser, but I don't think the code can identify if it was loaded from cache or new (otherwise that could have been an option).

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Ruben changed status to 🛠 Roadmap

2 years ago

Ruben changed status to 👍 Gathering votes

2 years ago