When using intercome, crisp, etc - if support is online - there's green dot - and the icon is animated - I have learnt with Boei, the icon is too static and visitors do not click on it @:(
When the boei button is clicked the helpers should pop-up in a more graceful manner instead of it abruptly poping up. All the chat widget i've seen have some level of animation when poping up. This is quite important imho.
Thanks for your idea! I have added it to Boei’s wishlist. New integrations and features are being planned and built from that wishlist. I will look at the number of votes an idea have and prioritize based on that. You will get automatic emails to keep up to date about the progress 😀
Boei 
For the meantime, please know that you can now use a GIF image with Boei. This can certainly help to get attention I think 😀
2 - 1 year ago - Reply
👍
Icon encouraging to chat via Chat.
You have 1 unread message.
Appearing after some time (eg. 30 seconds)
Example: Intercom.com
Screenshot: https://easycaptures.com/fs/uploaded/1438/2180211486.jpg
0 - 3 months ago - Reply
When the boei button is clicked the helpers should pop-up in a more graceful manner instead of it abruptly poping up. All the chat widget i've seen have some level of animation when poping up. This is quite important imho.
2 - 5 months ago - Reply
9 months ago
1 year ago
Thanks for your idea! I have added it to Boei’s wishlist. New integrations and features are being planned and built from that wishlist. I will look at the number of votes an idea have and prioritize based on that. You will get automatic emails to keep up to date about the progress 😀
0 - 1 year ago - Reply