Add Telegram to your widget so visitors can message you through this secure messaging app.
How to get there: Go to Setup → Widget in the top menu → click your widget → click Add Channel and select Telegram.
Setup
- Open your widget editor
- Click Add Channel
- Select Telegram
- Enter your Telegram username (without @)
- Save
Options
Pre-filled Message
Set a default message that appears when Telegram opens. Customers can edit before sending.
Display as QR Code
Show a scannable QR code instead of a direct link - great for desktop visitors.
Open in New Window
Opens Telegram in a new browser tab.
Business Hours
- Hide when out of office - Only show during business hours
- Show only when out of office - Use as alternative contact method
Tracking
- Custom conversion event - Track clicks in analytics
- Redirect after contact - Send to thank you page
Custom Trigger
Open Telegram from any button:
<a class="boei-embed-open" data-channel="your-channel-key">Chat on Telegram</a>
Tips
- Use a business Telegram account
- Create a Telegram bot for automated responses
- Telegram works well for international customers
- WhatsApp - Alternative messaging channel
- Signal - Privacy-focused alternative