Slack Integration

Post Boei widget data directly to your Slack channels. Get notified instantly when customers submit forms or interact with your widget.

How to get there: Go to Setup → Widget in the top menu → click your widget → click on a channel → scroll to its Slack integration setting.

Overview

Connect Boei to Slack to:

  • Receive form submissions in a channel
  • Get notified of new conversations
  • Share customer feedback with your team

No developer needed - setup takes just a few minutes.

Setting Up Slack

Step 1: Add Incoming Webhooks to Slack

  1. Open the Incoming WebHooks app on Slack
  2. Click Add to Slack

Adding Slack webhook

Step 2: Choose a Channel

Select the Slack channel where you want to receive Boei notifications.

Choosing Slack channel

Step 3: Copy the Webhook URL

  1. Slack will generate a webhook URL
  2. Copy the part after slack.com/
  3. Paste it into your Boei widget settings

Slack webhook URL

Step 4: Test the Integration

Submit a test form to verify messages appear in your Slack channel.

Configuring Multiple Widgets

If you have multiple widgets, add the Slack webhook URL to each one individually in their settings.

What Gets Posted

When a customer submits a form, Slack receives:

  • Customer name and email
  • Form type (contact, feedback, etc.)
  • Message content
  • Page URL where they submitted
  • Timestamp

Example Message

New contact form submission from Boei

Name: John Doe
Email: john@example.com
Message: I'd like to learn more about your services
Page: yoursite.com/contact

Troubleshooting

Messages Not Appearing

  • Verify the webhook URL is correct
  • Check if the Slack app is still installed
  • Ensure the channel still exists

Duplicate Messages

  • Check if the webhook is added to multiple widgets unintentionally
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