View and manage your subscription, change plans, update payment details, and download invoices.
How to get there: Click your profile menu in the top-right → Account & Billing.
At the top of the Account & Billing page you'll see your current plan summary, including:
Upgrades take effect immediately. You'll be charged a prorated amount for the remainder of the current billing period.
Downgrades take effect at your next renewal date. You keep your current features until then, and can cancel the pending change if needed.
Clicking View (Invoices), Update (Payment method), or Update (Billing address) on the Account & Billing page opens the Stripe customer portal. From there you can:
During your trial the usage bars on the Account & Billing page show current AI response and training-credit usage, so nothing surprises you at the end.
When you upgrade, add-ons (extra AI responses, extra chatbots, live chat seats) can be toggled on the same screen as the plan choice, no separate step. PayPal users get a dedicated upgrade modal that keeps you inside PayPal's flow instead of routing through Stripe.
Subscriptions that were paid by invoice (non-card) are routed to a Stripe hosted invoice page for the next payment, so upgrading doesn't force you onto a card.
You'll keep access until the end of your current billing period. After that, your account moves to the Free plan. Your data is preserved, but some features may become unavailable.