FAQ Installation

Show your FAQ widget on your website. The FAQ widget runs inside your Boei contact widget, so installation is the same as any other channel.

How to get there: Go to Setup → Widget in the top menu → click your widget → enable the FAQ channel.

Enabling the FAQ Channel

  1. Open your widget
  2. Click the Channels tab
  3. Find FAQ in the channel list and toggle it on
  4. Select which FAQ collection to show
  5. Set the channel position (where it appears in the channel list)
  6. Click Save

The FAQ channel is now live on every page where your widget is installed.

Standalone FAQ Page

Want a full-page FAQ on your website (not inside the widget)? Boei generates a hosted FAQ page for each collection:

https://faq.boei.help/<your-collection-slug>

You can also embed the collection on your own page using an iframe:

<iframe src="https://faq.boei.help/embed/<collection-slug>"
        width="100%" height="600" frameborder="0"></iframe>

This is useful for help center pages, support sites, and product documentation.

SEO Benefit

The hosted FAQ page is server-rendered and indexable by search engines. Each question gets its own URL and structured data (FAQPage schema), which can earn rich results in Google.

To benefit, make sure:

  • Questions match how visitors actually search
  • Answers are complete and self-contained
  • The collection is set to Public in its settings

Per-Page FAQ Collections

To show different FAQ collections on different pages, create multiple widgets — each with its own FAQ collection — and use page conditions to pick which widget loads where. See Install on WordPress and other installation guides for setup.

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