Updates

Latest changes and updates to Boei

14 January 2024

Customized Icons

πŸ’ͺ Added

Feature

It is now possible to choose the color of the icons in Boei.
The overall icon color as well as the channels colors.

One vote

14 January 2024

Integrate with Google tag manager & Google analytics stats

πŸ’ͺ Added

Feature

Boei now integrates with Google Tag Manager and GA4. Also Simple Analytics and Plausible Analytics are supported!

See this article on how to set it up: https://boei.help/docs/integration-analytics

32 votes

20 September 2023

Mobile devices not identified in analytics

πŸ›  Fixed

Bug

This bug is now fixed. Mobile devices are now properly recognized within the analytics.

3 votes

20 August 2023

Change icon color

πŸ’ͺ Added

Feature

You can now set the icon color of your Boei launcher 🎨

Go to Customize your widget > Advanced colors.

2 votes

20 August 2023

Helper icons use brand color

πŸ’ͺ Added

Feature

You can now set the icon color of your channels 🎨

Go to Customize your widget > Advanced colors.

3 votes

20 August 2023

Change the color of the text on submit buttons

πŸ’ͺ Added

Feature

You can now set the text color of your submit buttons 🎨

Go to Customize your widget > Advanced colors.

19 votes

20 August 2023

Conditions for widgets

πŸ’ͺ Added

Feature

You can set conditions for your Boei widgets!

This method allows you to place another widget on your pricing page, have widgets in multiple languages, or hide Boei on the contact page.

With just a single installation.

How cool is that?

Guides to help you started with Boei Conditions.

6 votes

27 June 2023

Simple text helper to display a message

πŸ’ͺ Added

Feature

It is possible to communicate a simple message in Boei πŸ˜€

Two options:

  1. Markdown channel: when you open this channel, the customer sees your message.
  2. Welcome message: when you open the widget itself, the customer sees your message directly without clicking another channel

9 votes

27 June 2023

Display Boei on specific pages

πŸ’ͺ Added

Feature

Boei now support conditions to display a widget on specific pages πŸ™Œ

See also:
https://boei.help/docs/conditions-install-one-page
https://boei.help/docs/conditions-hide-on-page

10 votes

27 June 2023

If only one Helper - Automatically open said helper

πŸ’ͺ Added

Feature

Boei will now automatically open the channel if there is only one πŸ₯³
You can also disable this.

12 votes

27 June 2023

Enhanced Analytics - Helper clicks

πŸ’ͺ Added

Feature

It is now possible to see the channel/helper clicks for your widget.

Click Analytics in the top menu and select your widget.

14 votes

27 June 2023

Trigger a custom URL on succesful subscription to the newsletter widget

πŸ’ͺ Added

Thanks for voting! This feature is now ready πŸ˜€
Please see: https://feedback.boei.help/p/redirect-to-thank-you-page-PR0KZC

5 votes

27 June 2023

Redirect to Thank You Page

πŸ’ͺ Added

Feature

You can enter a custom thank you page on many channels πŸš€
This will give a good user experience and also allow conversions to be tracked for ad campaigns.

25 votes

27 June 2023

Display call to action or open widget only for new visitors

πŸ’ͺ Added

Feature

It is now possible to only display the call to action message for new visitors πŸ™Œ

When a visitor comes to your site, he will see the call to action. When he moves to another page, the cta will not be displayed. This is not using a cookie, so if the customer visits your site the next day, he will see the message again.

The same applies for auto opening of the widget.

One vote

14 June 2023

Skype integration improved

βš™οΈ Improved

Integration

We've upgraded the Skype contact option to enhance your experience! With this update, users can now initiate either a Skype call or chat directly from the Boei platform via our enhanced landing page.

  • Upon selecting Skype as the contact method, our system will automatically prompt the Skype app to open, initiating a call or chat based on your preference.
  • If the Skype app is not detected on the user's device, the landing page will provide clear instructions advising them to either install Skype or choose another contact method.

No votes yet

26 April 2023

Boei Conditions

πŸ’ͺ Added

Feature

We introduced a domain layer. And the coolest part: you can set conditions on the domain.

This method allows you to place another widget on your pricing page, have widgets in multiple languages, or hide Boei on the contact page.

With just a single installation.

How cool is that?

Guides to help you started with Boei Conditions:
πŸ‘‰ How do I set up widgets in multiple languages?
πŸ‘‰ How do I install the widget on one page?
πŸ‘‰ How do I set a different widget per page?
πŸ‘‰ How do I hide the widget on some pages?

One vote

10 January 2023

Helpers - Suspend the channel😴

πŸ’ͺ Added

Feature

You can now temporarily disable a channel πŸ‘

7 votes

10 January 2023

Show/Hide options based on Device

πŸ’ͺ Added

Feature

You now have the ability to display specific channels on desktop or mobile πŸ™Œ
This provides you the option to display SMS on mobile and a Call back form on desktop!

You also can test your widget directly for each device.

29 votes

08 January 2023

ProductLift Sidebar channel

πŸ’ͺ Added

Integration

You can now open your ProductLift Sidebar with roadmap, changelog, or voting board directly from Boei.

No votes yet

21 December 2022

Listening to nested triggers

βš™οΈ Improved

Feature

Boei now listens to Custom triggers that are nested.

This does now also work:

<a href="#" class="boei-embed-open"><div class="footer-link ">Contact</div></a>

No votes yet

06 November 2022

Animation of the icon - so to grab attention - or spark or something ?

πŸ’ͺ Added

Feature

You can now get more attention to your buttons with animations 🍿

  • Unread notification badge
  • Glowing border
  • Auto open the button

Go to settings > attention to enable one of them

41 votes

01 November 2022

Add CSS field in Boei

πŸ’ͺ Added

Feature

You can enter your button CSS customizations now directly in Boei πŸ™Œ

5 votes

01 November 2022

Display the name of the button when editing

πŸ’ͺ Added

Feature

Boei now displays the name of the button at the top of the page βœ…

3 votes

01 November 2022

Add test option before publishing in production

πŸ’ͺ Added

It is now possible to disable and enable buttons πŸ™Œ

You can use this method also to test changes before adding them live on your site.

6 votes

01 November 2022

Instagram DM

πŸ’ͺ Added

Integration

Boei does now support Instagram DM messages πŸ’ͺ

7 votes